Delivery & Logistics

After shopping at urbanhavendds.icu, you can choose from a variety of shipping options to meet your needs. Here is information about our shipping services:

1. Shipping Options
   We offer a variety of shipping options to help customers choose the delivery method that best suits their needs. Our main shipping partners include:

United States Postal Service (USPS): Offers standard and priority shipping services, suitable for small packages.

FedEx: Offers fast domestic and international express delivery services, suitable for orders requiring timely delivery.

United Parcel Service (UPS): Offers reliable parcel delivery services, suitable for medium to large packages.

2. Shipping Costs
   Shipping costs are calculated based on your chosen shipping method, package weight, and destination. The system will automatically display the relevant shipping information at checkout.

We also offer free shipping promotions on orders over a certain amount; please check the website for related information.

3. Shipping Time
   Standard Shipping: Typically takes 5-10 business days, depending on the destination.

Express Shipping: If you choose express delivery, it can usually be delivered within 1-3 business days.

Please note that shipping times may be delayed due to weather, holidays, and other uncontrollable factors.

4. Order Tracking
   After placing your order, you will receive a confirmation email containing order details and tracking information.

You can track your package in real-time on the shipping company’s website using the provided tracking number.

5. Address Confirmation
   Please ensure you provide an accurate shipping address when placing your order to avoid delivery issues. We are not responsible for non-delivery due to an incorrect address.
6. International Shipping
   We currently only offer shipping within the United States. For international orders, please contact customer service for relevant policies.

For any other questions regarding shipping, please feel free to contact our customer service team. Thank you for choosing urbanhavendds.icu, and happy shopping!